Frequently Asked Questions

What is difference between Managed and Unmanaged Dedicated servers?

When it comes to hosting, think of management as planned support, SLA and personal account manager present.

On a managed hosting package, the host offers support for every problem or task, emergency or routine. There’s a limit, obviously, in that you may not get support for a coding problem on your blog. But the operating system, control panel, server setup and any pre-installed applications are all managed – supported, in other words. Often, managed hosting comes with automated backup and monitoring.
Unmanaged hosting is cheaper because there’s no management – i.e. no routine support. The host will replace failed components, reboot servers, maintain the network and keep the lights on, but it won’t support any software or install anything for you. It’s effectively your computer to maintain and control. You install security patches, you fix weird error messages and you’re responsible for installing everything but the OS. Many hosts won’t even provide a control panel or web server software: it’s up to you to do that.
If you get really stuck on unmanaged hosting, your host will charge you an hourly rate for basic help. Be warned: it’ll be very expensive, and it’ll probably wipe out the savings you made on buying a cheaper plan.

Can I get my website listed in Goodle, Bing, etc ... ?

Certainly, once you create your site, simply post your URL to Google’s free site submission page. Note: It may take a few days to a few weeks to get listed.

Can I run a business?

Absolutely! Hundreds of thousands of small businesses use Webs for their websites. Whether it’s a simple business site or a full fledged online store, you can do it here. We also offer Premium Services like the ability to register a custom domain name (like yourname.com) and security digital certificate ( SSL ) to put a truly professional finish on your site.

Does CredoHost offer phone support?

Yes! Phone support comes standard with our Maxi Package. We offer email support option with our other packages. You can read more and order that on this page.

How do I cancel and delete my account?

You can cancel or close your website and account at any time. To do so, login to CredoHost with your email/password combination. Your sites will be listed on your dashboard. Open support ticket to delete all active services and close the account.